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Privacy Policy

RAINTREE VACATION CLUB
PRIVACY POLICY


This Privacy Policy discloses how RVC Members, LLC, as operator of the Raintree Vacation Club, (hereinafter "RVC," "we", "us", or "our"), located at 10000 Memorial Drive, Suite 480, Houston, Texas 77024, collects, stores, uses, processes, protects, shares and transfers (collectively "handles" or "handle") certain Personal Information (as defined below) obtained from current or prospective members, users or customers (collectively hereinafter referred to as "Customers", "you", or "your").

Scope of Personal Information Collected

We (or an entity related to or affiliated with RVC) may collect your Personal Information (as defined below) when you conduct business with us (or an RVC related or affiliated entity) in person, by telephone, e-mail or by you visiting our website(s) (or the website(s) of one of our related or affiliated entities), including, but not limited to, when you purchase products or services from us, when you become a member of the Raintree Vacation Club, when you make a reservation, or when you request information from us. We may also obtain your Personal Information from other sources as permitted by applicable law.

The information we collect consists of personal identifiable information, including, without limitation, your name, address, telephone number (home, office and mobile phone), e-mail address, age, nationality, marital status, name and age of your spouse and children, social security number (only applicable to U.S. citizens) and Federal Taxpayer Registry number (Registro Federal de Contribuyentes – only applicable to Mexican citizens) for you and your spouse. The information we collect may also consist of personal financial information such as, for example, your annual income, financial assets, bank account numbers or credit card numbers. Personal identifiable information and personal financial information will hereinafter be collectively referred to as "Personal Information".

Use of Personal Information

We collect Personal Information to provide various services or products to you (either our own or those of related or affiliated entities) or for other marketing and publicity purposes, including, without limitation, the purchase of a timeshare interest, enrollment in the Raintree Vacation Club, making reservations in a resort affiliated with the Raintree Vacation Club, as well as offering other products or services to you that we believe to be of interest to members, users or customers of the Raintree Vacation Club.

Consent to Handle Personal Information

By providing your Personal Information to us, you expressly consent that we may handle your Personal Information (regardless of the type or kind of information) as described in this Privacy Notice and in accordance with applicable law.

Notwithstanding the foregoing and in accordance with applicable law, however, you may (i) revoke your consent for us to handle your Personal Information, or (ii) limit how we use or disclose your Personal Information, at any time by sending a written request to RVC Privacy Administrator at either:

Revolucion 1909, piso 10
Colonia San Angel
Delegacion Alvaro Obregon
C.P. 01000
Mexico, D.F.

or

10000 Memorial Drive
Suite 480
Houston, Texas 77024

You may also contact us by e-mail at privacyadministrator@raintreeresorts.com.

Your request should contain your (i) name and address/e-mail address or other means by which we can respond to you, (ii) documentation or other proof that you are indeed the individual making such request, (iii) a clear and precise description of the Personal Information for which you wish to revoke or limit your consent and (iv) any other information or document that may assist us in locating the Personal Information referenced in your written request. We will endeavor to respond to any request made by you in a timely fashion but in no event later than as required under any applicable law.

Furthermore, in accordance with applicable law, by providing your Personal Information to us, you also agree that your Personal Information (regardless of the type or kind of information) may be transferred (including, without limitation, transfers across national boundaries) and maybe handled by individual or entities which may or may not be related or affiliated to or with RVC.

Rights Pertaining to Your Personal Information

Except as otherwise provided by applicable law, you may, at any time, (i) access your Personal Information to verify the content and accuracy thereof, (ii) correct or complete, as the case may be, any inaccuracies or incompletions in your Personal Information, (iii) delete any part of the Personal Information or (iv) object to the use of any specific parts of your Personal Information by us or any entities related or affiliated with us.

To do so, please send a written request to RVC Privacy Administrator at either

Revolucion 1909, piso 10
Colonia San Angel
Delegacion Alvaro Obregon
C.P. 01000
Mexico, D.F.
or

10000 Memorial Drive
Suite 480
Houston, Texas 77024


You may also contact us by by e-mail at privacyadministrator@raintreeresorts.com.

Your request should contain your (i) name and address/e-mail address or other means by which we can respond to you, (ii) documentation or other proof that you are indeed the individual making such request, (iii) a clear and precise description of the Personal Information you wish to access, correct or complete, delete or object your consent to use and (iv) any other information or document that may assist us in locating the Personal Information referenced in your written request. We will endeavor to respond to any request made by you in a timely fashion but in no event later than as required under any applicable law.

Amendments to Privacy Policy

RVC may amend or revise this Privacy Policy at any time. Any amendments or revisions to this Privacy Notice will be set forth from time to time at RVC's website at www.raintreevacationclub.com. You should therefore visit RVC's website frequently to check for any future updates.


08/02/2016