COVID-19 Privacy Policy

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COVID-19 Privacy Policy


RVC Members, LLC., as the operator of the Raintree Vacation Club, located at 10000 Memorial Drive, Suite 480, Houston, Texas, USA, 77024, in accordance with the Federal Law on Protection of Personal Data in Possession of Individuals and its accompanying regulations (hereinafter collectively “Mexican Privacy Law”), hereby represents that, as a consequence of the COVID-19 virus, certain resorts affiliated and operated by Raintree Vacation Club in Mexico, namely Club Regina Puerto Vallarta, located at Paseo de la Marina Sur 205, Colonia Marina Vallarta, C.P. 48335, Puerto Vallarta Jalisco, Estados Unidos Mexicanos, Club Regina Los Cabos, located at Carretera Transpeninsular Km. 22.5, Los Cabos, Baja California Sur, C.P. 23400, Estados Unidos Mexicanos, Club Regina Cancún, located at Boulevard Kukulkan, Km.20.5, Cancún, Quintana Roo, C.P., 77500, Estados Unidos Mexicanos and Villa Vera Puerto Vallarta, located at Paseo de la Marina Sur 210, Colonia Marina Vallarta, C.P. 48335, Puerto Vallarta, Jalisco, Estados Unidos Mexicanos, may collect certain Personal Information related to your state of health and that of your family and/or traveling companions for the sole purpose of protecting you, your family and/or traveling companions, other guests, as well as our staff. Any such information collected will be treated confidentially in strict compliance with the provisions of articles 1, 2, 6, 7, 8, 9, 11 and 14 and other applicable articles of the Mexican Privacy Law. As owner of such health-related Personal Information, you have the right to revoke your consent, and to exercise your right to access, correct, delete or contest any information so collected by sending an email to
By checking into, and staying at, any of the above resorts, you agree that your health-related Personal Information may be collected by each of the above resorts and shared with:
(i) Mexican federal, state and local authorities;
(ii) Hospitals and other health care providers; and/or
(iii) Parent, sister, subsidiary or other affiliated companies of RVC Members, LLC,

In accordance with the terms of the comprehensive Privacy Policy of RVC Members, LLC located at

Any changes to this COVID-19 Privacy Notice will also be posted at